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Some online banking services have been impacted by the global Windows outage. If you are having trouble paying your bill through online banking, you can still make payments through the NB Power website. If you need support, contact one of our Customer Care Advisors at 1 800 663-6272.

Product and Installation Information

Grizzl-E Smart charger

Which brand and type of EV charger will be installed?

NB Power is offering the Grizzl-E Smart charger (model GRS-14-24-PB) which has a Wi-Fi extension module that allows it to connect to a network and run smart charging features. It comes with 24 feet premium black charging cable. The charger has a NEMA 14-50 plug which requires a receptacle to be mounted during installation. The vehicle connector is a J1772.

Is a site assessment required before the installation?

Yes, a site assessment may be required to confirm installation requirements.

How long will the installation take?

Installation usually takes about 4-5 hours in most cases.

How can I connect my EV charger to WiFi?

The customer is responsible for setting up Wi-Fi connectivity and the App to interact with the charger. Customers should check Grizzl-E Smart chargers on how to connect the Charger to Wi-Fi. Grizzl-E has partnered with ChargeLab as the default app for residential home charging, which can be found at Grizzl-E Smart set-up guide — ChargeLab. The ChargeLab app offers:

  • Remote control of your EV charger  
  • Ability to set a charging schedule
  • A charging indicator and how much power is being used for charging
  • Statistics of past charging sessions
  • Location finder of public charging stations within the Charge Lab and partner networks

 

What are the technical specifications for the Grizzl-E Smart charger?

Please see the technical specification sheet here.