Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!
The independent Residential Billing and Metering assessment is complete. The full report is available here.
The safety of the public, employees and environment is our top priority.
Maintaining a strong safety culture within the company is demonstrated through the commitment to follow all safety rules. Employees are responsible to ensure they are engaged and making use of the best tools, personal protective equipment and appropriate working standards.
There is a focus on employee health and wellness through programs including:
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