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Some online banking services have been impacted by the global Windows outage. If you are having trouble paying your bill through online banking, you can still make payments through the NB Power website. If you need support, contact one of our Customer Care Advisors at 1 800 663-6272.

Downed Power Lines

Follow these rules to stay safe.

Always treat a downed power line as live and extremely dangerous. Downed power lines may not always appear to be live; they may or may not throw sparks.

  1.  If you see a downed power line, stay at least 10 meters or 33 feet away (the length of a bus).
  2. Call 911 immediately
  3. Report the downed wire to NB Power at 1-800-663-6272.