Payment Assistance Resources
Visit our Payment Assistance Resources section for a list of community, government and social service providers that provide assistance to New Brunswickers who are struggling financially.
We are here to help
The sooner you reach out to our Customer Care team, the more options you’ll have to manage your account. Our goal is to work with you to avoid having your service disconnected.
The most important thing is to maintain communication with us.
Below are the steps we take when working with customers experiencing financial challenges and the options available for support.
NB Power is proud to deliver SaveEnergyNB Efficiency Programs that provide financial incentives and advice for all New Brunswickers helping them save on their energy costs.