Skip to main content

Sign Up | Login Contact Us Français

Type your question here

Accounts & Billing

Account Summary
View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Contact Information and Alerts Manage Permissions Moving

Billing and Payment
Paperless Billing Sign in and make a payment Pre-authorized Payment Plan Equalized Payment Plan Pay Through Your Bank Other Ways to Pay Having trouble paying your bill?

Having Trouble Paying Your Bill?
Payment Arrangements Report Late Payment Payment Resources

Understanding Your Bill
Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service
Electricity makes things possible
Outages

Report an Outage

Current Outages

Future Planned Outages

During an Outage
How Power is Restored Frequently Asked Questions Downed Power Lines Electrical Accidents After an Outage

Storm Preparation
Generators Generator Safety Outages and Weather

Power Restoration
Products & Services

Water Heaters
Tank Sizes and Rental Rates Benefits of NB Power Water Heaters Monthly Hot Water Charges Water Quality How To Your Questions Terms and Conditions
Lighting Service
For Your Home For Your Business About Our Lights Service Requests
Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

Electric Vehicles
Benefits of EVs Charge your EV Choose your EV Offer EV Charging FAQs Success Stories Plug-In NB - Electric Vehicle Rebates Plug-In NB - Information for Dealers Plug-In NB Charging Rebates for Business Electric Vehicle Home Charger Package
SureConnect Service
Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry

Residential
Rates Building and Renovations
Moving
New Customer Checklist
Net Metering
Enroll Case Studies FAQs
Gift Cards

Landlord Service Plan

Business
Rates Demand and Energy Solutions for business
Electrical Wiring Permits
Your Questions Electrical Wiring Permit Application Building Permit / Waiver
Embedded Generation
Additional Resources
Save Energy

Energy Saving Advice
Heating and Cooling Hot Water Appliance and Lighting Business - Energy Saving
Tools and Resources
Appliance Meters Appliance Calculator

Beat the Peak
What is Peak Demand?
Peak Rebate Program
Program Guidelines Success Stories
Energy Star Portfolio Manager®
Quick Start Guide

My Energy

Events and Training
Energizing Efficiency Conference
Efficiency for Business

Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
Dam Safety

Emergency Preparedness
Are you Prepared? Flooding Downed Power Lines Vehicle Accidents Involving Power Lines
Meter Safety

Pole Safety

Nuclear Safety
Safe and Prepared Emergency Response Synergy Challenge Radiation Safety Environmental Protection
Corporate Safety

COVID-19
Doing our part to help contain the spread of COVID-19
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
EUB Positive Decision Questions and Answers about Smart Meters Smart Meters and Privacy The Facts about Smart Meters and Radio Frequency Myths vs. Facts: The Truth about Smart Meters What Was Said

Smart Grid Atlantic
Shediac Smart Energy Community Project
Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
About Us

News & Media Centre
Contacts News Blog
Accountability & Reports
Annual and Quarterly Reports Strategic Plans
Regulatory
EUB General Rate Application Nuclear Advanced Metering Infrastructure Non-Consequential Load Loss Rate Design Variance Account Recovery Filing

Our Business
Customer Service Generation Nuclear Transmission & System Operator
Projects
Advanced Small Modular Reactors Dalhousie Decommissioning Fredericton South Reliability Project Mactaquac Project Milltown Decommissioning Nepisiguit Falls New Brunswick/Nova Scotia Transmission Reliability Project Pilot Projects PLNGS Domestic Wastewater Treatment Plant Upgrade PowerShift Atlantic

Who We Are
Our Management Team Board of Directors 25 Year Club
In the Community
First Nations Relations Community Events Partnerships Point Lepreau Nuclear Generating Station
Learning
Discovery Station Learn About Electricity Teacher's Information
History

Careers

Our Energy
Integrated Resource Plan System Map Wind Energy
Our Environment
Our Policy
Purchasing & Tenders

Surplus Items for Sale

Information for Dealers

Dealer Registration

Register to offer point of sale rebates

Dealer Guidelines

Program guidelines for participating dealers

Application form for reimbursement of point of sale rebates

Access important consumer forms

Frequently Asked Questions

Find the information you are looking for

Charging Station Rebates

Information on Charging Station Rebates

Plug-In NB - Electric Vehicle Rebates

Electric Vehicle Rebates

Information for Dealers

Program Guidelines

Plug-In NB FAQs

Access your rebate

Eligible Chargers

Plug-In NB Charging Rebates for Business

Program Guidelines

Frequently Asked Questions

Eligible Chargers

Did you miss our recent webinar? View it here.

Learn about the Plug-in NB program, eligible vehicles, program guidelines, rebate amounts and how to apply for rebate reimbursement.

Questions / Comments Ask Us

Questions / Comments Ask Us

© Copyright 2021