New Brunswick's energy efficiency programs have moved to a new website
Visit saveenergynb.ca
Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!
The independent Residential Billing and Metering assessment is complete. The full report is available here.
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NB Power is committed to protecting your privacy, and it safeguards personal information obtained to perform services and offer programs against unauthorized access, collection, use or disclosure in accordance with applicable privacy laws, including the NB Right to Information and Protection of Privacy Act. By completing this Electrical Wiring Permit Application, the Customer and/or agent acting on their behalf gives their consent to the collection, use and disclosure of personal information by NB Power (or its representative) for the purpose of:
To access or correct your personal information or if you have questions about NB Power's information practices or privacy policy, please refer to Privacy Policy or contact NB Power’s Chief Privacy Officer at righttoinformation@nbpower.com.
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