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L. Use of Service

Table of Contents


Service Continuity and Interruption

NB Power reserves the right to interrupt the supply of electricity at any time.

NB Power will make reasonable efforts to notify Customers before interrupting the supply.

NB Power will make every reasonable effort to restore the supply as soon as conditions permit.

Prohibition of Resale of Electricity

Electricity supplied to Customers, other than to Wholesale Customers is not to be directly resold. This does not prohibit the lease of space in a Premises, at a fixed rental rate that includes electrical service.

Apportionment of Bills

With NB Power’s written consent, a Customer may apportion the electricity bill for a multi-tenant premise. The metering equipment used must be approved by Measurement Canada and used solely for the purposes of apportioning the bills. NB Power reserves the right to review metered data and the apportionment of electricity costs.

Interference with Service

The attachment to NB Power's Facilities of any electrical equipment or use of any connected equipment that causes undue fluctuations in voltage or that in any other way interferes with provision of safe, adequate and satisfactory service by NB Power is prohibited.

If the Customer uses any equipment or facility that for any reason adversely affects the quality of NB Power's
service to any other Customer then, on notice from NB Power, the Customer will immediately take corrective measures as a condition of continuance of service.

Attachment to NB Power Facilities

The attachment to NB Power Facilities, except with consent from NB Power, of anything including wires, cables, radio or television antenna, light fixtures, clothesline, signs, posters, underground services, etc., is prohibited.

If consent is requested and the attachment is acceptable to NB Power, permission is given on the conditions that NB Power will not be responsible for any damage to the attachment(s) and that NB Power may at any time cancel this permission. A fee will be charged for attachment to NB Power poles. See Section O – Fees and Charges, Pole Attachment Fee. 

If consent is requested and the attachment is not acceptable to NB Power, permission will not be given.

If NB Power finds unacceptable attachments to its facilities, it will notify the persons involved to remove the attachments without unnecessary delay. If the person fails to comply, NB Power's agents will remove the attachment(s) at the person's expense without liability for any damages which may result.