Underground Locate Service
Call Before You Dig
Do you plan on doing some digging? Whether it’s putting up a fence or doing some landscaping, there could be underground power lines on your property.
These powerlines can be buried as little as one foot underground, with high voltage electricity from the New Brunswick power grid.
You could accidentally hit a line and suffer serious injury or damage to your property and power infrastructure.
NB Power provides a free underground locate service to keep you and your family safe.
There are two ways to get started. Please reach out at least five business days before you plan to begin work that involves digging.
|Fill out a Customer Service Inquiry form, selecting Underground Locate Request as your inquiry type. Provide a description of area you plan to dig and information about the work in the Comments field. If possible, upload a photo of the area as an attachment.|
|Call NB Power at 1 800 663-6272. Our Customer Care Advisors will submit a request for an underground locate.|
|NB Power will visit your property to conduct the underground locate within 5 business days, assuming there are no emergencies or severe weather. Depending on the work you’re doing, we may ask you or your contractor to be on-site to better understand the requirements of your work.|
|Here’s what to expect:
|Before proceeding with your work, it is important to recognize that NB Power only checks for NB Power owned underground power lines. You are responsible for having your work site checked for all other cables, pipes and fuel lines that could be buried beneath the property before digging. This includes wires you may have run to a pool, garage or shed. Please contact your municipality, phone, cable or internet provider, and Info Excavation for more information.|
If you’re ever in doubt when it comes to underground power lines, stop the job and call NB Power. We are here to help you stay safe.