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Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

Water levels at the Mactaquac headpond may be lowered below 130 ft in the next 24 hours as we prepare for a significant rain event. Nearby residents are advised to take the necessary safety precautions. 

Utility Service Entrance Standards

This standard sets forth the minimum utility requirements for electrical service in the province of New Brunswick. It is not to be regarded as a design specification and is not all inclusive with respect to the installation of electrical equipment or wiring.

The requirements of this standard are in addition to the requirements of The Canadian Electrical Code and the provincial electrical inspection authority, NB Department of Public Safety and Technical Inspection Services.

Utility Service Entrance Standards Manual