Type your question here

Accounts & Billing

Account Summary
View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Contact Information and Alerts Manage Permissions Moving

Billing and Payment
Paperless Billing Sign in and make a payment Pre-authorized Payment Plan Equalized Payment Plan Pay Through Your Bank Other Ways to Pay Cancel a Payment

Payment Assistance
Payment Arrangements Report Late Payment Payment Assistance Resources

Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use
Electricity makes things possible
Outages

Report an Outage

Current Outages

Future Planned Outages

During an Outage
How Power is Restored Frequently Asked Questions Downed Power Lines Electrical Accidents After an Outage

Storm Preparation
Generators Generator Safety Outages and Weather

Power Restoration
Products & Services

Water Heater Service
For Your Home For Your Business Water Quality Water Heater Maintenance Terms and Conditions
Lighting Service
For Your Home For Your Business About Our Lights Service Requests
Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

Electric Vehicles
Benefits of EVs Choose your EV Charge your EV Plug-In NB - Electric Vehicle Rebates Electric Vehicle Home Charger Package
SureConnect Service
Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry

Residential
Rates Building and Renovations
Moving
New Customer Checklist
Net Metering
Eligibility Requirements Get Started Apply for Net Metering Tips for hiring a solar contractor NB Solar Installers Resources FAQs
Gift Cards

Landlord Service Plan

Business
Rates Demand and Energy Solutions for business
Electrical Wiring Permits
Your Questions Electrical Wiring Permit Application Building Permit / Waiver
Embedded Generation
Additional Resources
Save Energy

Energy Saving Advice
Heating and Cooling Hot Water Appliance and Lighting Business - Energy Saving
Tools and Resources
Appliance Meters Appliance Calculator

Beat the Peak
What is Peak Demand?
Peak Rebate Program
Program Guidelines Success Stories
ENERGY STAR® Portfolio Manager®
Quick Start Guide

My Energy

Events and Training
Energizing Efficiency Conference
Efficiency for Business

Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
Dam Safety

Emergency Preparedness
Are you Prepared? Flooding Downed Power Lines Vehicle Accidents Involving Power Lines
Meter Safety

Pole Safety

Nuclear Safety
Safe and Prepared Emergency Response Synergy Challenge Radiation Safety Environmental Protection Waste Management
Corporate Safety
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
Smart Meter Information Sessions What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said EUB Positive Decision

Smart Grid Atlantic
Shediac Smart Energy Community Project
Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
About Us

News & Media Centre
Contacts News Blog
Accountability & Reports
Accountability Plans Annual and Quarterly Reports
Regulatory
EUB General Rate Application Nuclear Advanced Metering Infrastructure Rate Design Variance Account Recovery Filing

Our Business
Customer Service Generation Nuclear Transmission & System Operator
Projects
Advanced Small Modular Reactors Dalhousie Decommissioning East Coast Interprovincial Clean Energy Project Fredericton South Reliability Project Mactaquac Project Mactaquac - Alkali-Aggregate Reaction Mitigation Operations Milltown Decommissioning Nepisiguit Falls Pilot Projects PLNGS Domestic Wastewater Treatment Plant Upgrade Saint John Corridor Project

Who We Are
Our Management Team Board of Directors 25 Year Club
In the Community
First Nations Relations Community Events Partnerships Point Lepreau Nuclear Generating Station
Learning
Discovery Station Energy Education Program Learn About Electricity Teacher's Information
History

ENERGIZING OUR FUTURE
Strategic Plan 2023-2035

Careers

Our Energy
Integrated Resource Plan System Map Wind Energy
Our Environment
Our Policy
Purchasing & Tenders

Surplus Items for Sale

A Canada Post Strike is impacting mail delivery.

Bill payments are still due on time, and we’re here to help you stay on track! Take advantage of our online tools for quick payments and consider exploring our paperless billing options for added convenience.

Learn more now!

Home
/ Contact Us
/ Offices

Offices

Location	Address
Bathurst	2090 Vanier Blvd Bathurst, NB E2A 7B7
Bouctouche	5654 Route 115 St. François de Kent Bouctouche, NB E4S 3Z2
Eel River	234 Cove Road Eel River Crossing, NB E8E 1R6
Fredericton	Head Office 515 King Street P.O. Box 2000 Fredericton, NB E3B 4X1 239 Gilbert Street Fredericton, NB E3A 0J6
Grand Falls	630 Madawaska Road Grand Falls, NB E3Y 1A1
Miramichi	115 Walsh Avenue Miramichi, NB E1N 3W4
Moncton	275 MacNaughton Avenue Moncton, NB E1H 2S7
Rothesay	88 Marr Road Rothesay, NB E2E 3J9
Saint John	Energy Efficiency Services 35 Charlotte Street, suite 101 Saint John, NB E2L 2H3
St. Stephen	83 Queen Street St. Stephen , NB E3L 2K9
Sussex	88 Leonard Drive Sussex, NB E4E 2R3
Tracadie	455, rue du Moulin Tracadie-Sheila, NB E1X 1A4
Woodstock	244 Connell Street Woodstock, NB E7M 1M2

Customer Service Inquiry

Offices

Stations

Questions / Comments Ask Us