Homepage

Skip to main content

Sign Up | Login

Contact Us Français

Type your question here...

Accounts & Billing

Account Summary
View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Contact Information and Alerts Manage Permissions Moving

Billing and Payment
Paperless Billing Sign in and make a payment Pre-authorized Payment Plan Equalized Payment Plan Pay Through Your Bank Other Ways to Pay Cancel a Payment

Payment Assistance
Payment Arrangements Report Late Payment Payment Assistance Resources

Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Looking into a high bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use
Electricity makes things possible
Outages

Report an Outage

Current Outages

Future Planned Outages

During an Outage
How Power is Restored Frequently Asked Questions Downed Power Lines Electrical Accidents After an Outage

Storm Preparation
Generators Generator Safety Outages and Weather

Power Restoration
Products & Services

Water Heater Service
For Your Home For Your Business Water Quality Water Heater Maintenance Terms and Conditions
Lighting Service
For Your Home For Your Business About Our Lights Terms and Conditions Service Requests
Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

Electric Vehicles
Benefits of EVs Choose your EV Charge your EV Plug-In NB - Electric Vehicle Rebates Electric Vehicle Home Charger Package
SureConnect Service
Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry

Residential
Rates Building and Renovations
Moving
New Customer Checklist
Net Metering
Eligibility Requirements Get Started Apply for Net Metering Tips for hiring a solar contractor NB Solar Installers Resources FAQs
Gift Cards

Landlord Service Plan

Business
Rates Demand and Energy Solutions for business
Electrical Wiring Permits
Your Questions Electrical Wiring Permit Application Building Permit / Waiver
Embedded Generation
Additional Resources
Save Energy

Energy Saving Advice
Heating and Cooling Hot Water Appliance and Lighting Business - Energy Saving
Tools and Resources
Appliance Meters Appliance Calculator

Beat the Peak
What is Peak Demand?
Peak Rebate Program
Program Guidelines Success Stories
ENERGY STAR® Portfolio Manager®
Quick Start Guide

My Energy

Events and Training
Energizing Efficiency Conference
Efficiency for Business

Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
Dam Safety

Emergency Preparedness
Are you Prepared? Flooding Downed Power Lines Vehicle Accidents Involving Power Lines
Meter Safety

Pole Safety

Nuclear Safety
Safe and Prepared Emergency Response Synergy Challenge Radiation Safety Environmental Protection Waste Management
Corporate Safety
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
Smart Meter Information Sessions What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said EUB Positive Decision

Smart Grid Atlantic
Shediac Smart Energy Community Project
Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
About Us

News & Media Centre
Contacts News Blog
Accountability & Reports
Accountability Plans Annual and Quarterly Reports
Regulatory
EUB General Rate Application Nuclear Advanced Metering Infrastructure Rate Design Variance Account Recovery Filing

Our Business
Customer Service Generation Nuclear Transmission & System Operator
Projects
Advanced Small Modular Reactors Dalhousie Decommissioning Fredericton South Reliability Project Mactaquac Project Mactaquac - Alkali-Aggregate Reaction Mitigation Operations Milltown Decommissioning Nepisiguit Falls NB / NS Interprovincial Transmission Line Project Pilot Projects PLNGS Domestic Wastewater Treatment Plant Upgrade Saint John Corridor Project

Who We Are
Our Management Team Board of Directors 25 Year Club
In the Community
First Nations Relations Community Events Partnerships Point Lepreau Nuclear Generating Station
Learning
Discovery Station Learn About Electricity Teacher's Information
History

ENERGIZING OUR FUTURE
Strategic Plan 2023-2035

Careers

Our Energy
Integrated Resource Plan System Map Wind Energy
Our Environment
Our Policy
Purchasing & Tenders

Surplus Items for Sale

Concerned about higher-than-expected bills? Information is available here

Current Outages

Login

Login Sign Up

The page you are trying to access requires you to login Username Forgot?

Account
Summary

Report/Check
Outages

View Bill Moving? Consumption History Account
Summary

Residential

ENERGY SOLUTIONS

Helping you power your life. Learn more

Business

Business

ENERGY SOLUTIONS

Give your business a boost. Learn more

Energy Efficiency Programs Total Home Energy Savings Program Energy Saving Advice

Home Insulation

Why pay for electricity you don't need?

Save energy and money. Learn how

What to expect during smart meter installation

What to expect during smart meter installation

Be sure you’re connected if the power goes out.
SureConnect

SureConnect

Payment Assistance

payment assistance

Blog

Update on billing and metering systems assessment for residential customers

February 26, 2025

At NB Power, we understand the importance of providing our customers with accurate and transparent information regarding their bills. Read More

Latest News

NB Power registers the Environmental Impact Assessment (EIA) for the NB/NS Interprovincial Transmission Line Project

January 07, 2025

Fredericton (NB) – NB Power has registered the Environmental Impact Assessment (EIA) for the New Brunswick / Nova Scotia Interprovincial Transmission Line Project and is seeking public input.

The proposed New Brunswick / Nova Scotia Interprovincial Transmission Line Project consists of a new 345 kV transmission line approximately 265 km in length which will be developed in two phases

Phase 1 of th…

Questions / Comments Ask Us

Questions / Comments Ask Us

© Copyright 2024